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Frequently Asked Questions

Frequently asked questions and answers

Questions payment

The amount will be debited monthly on the date when the subscription is taken out. 

 

No, this is unfortunately not possible

We only use direct debit.

Yes, this will be sent along automatically.

For this you can login to the website and here the data can be changed

No, we use monthly direct debit.

Yes, because while your Steppi is being repaired you are already getting a new Steppi.

How annoying! Please contact us and we will help you.